Return & Refund Policies
Our Easy Breezy Guarantee is simple. If for any reason your gift does not arrive in perfect condition, contact us and we will send a replacement for anything that was damaged in transit.
All Sales are Final
Each of our gifts is custom built specifically for your recipient and as such is not returnable or refundable. If you have received a gift that you can't use or don't need, we encourage you to donate it to someone to brighten their day.
Undeliverable Gifts
If a gift is returned to us by the carrier for any reason (i.e., invalid address, missing apartment or suite number, undeliverable, refused by recipient, office closed, unclaimed, etc.) we will reach out to the sender via email to try to get a new address or further shipping instructions. Once we receive a new address from the sender we will email them an electronic invoice for the cost of the return shipping and the reshipping of the gift. Upon receipt of that payment we will repackage the gift to ensure everything is in perfect shape, and then reship the gift.
If we don't hear back from the sender with the new address or if the invoice is not paid within ten business days we will consider the gift unclaimed and we will donate or dispose of the gift, at our sole discretion. No refunds will be issued for gifts disposed of or donated.