Client Feedback & Real Gifting Experiences
Hear from companies and organizations of all sizes who trust Shadow Breeze to deliver thoughtful client appreciation, employee recognition, and large-scale corporate gifting programs.
What Our Clients are Saying
Craig Knakmuhs - Vice President Global Security
The feedback has been outstanding so far! I also wanted to just say thank you for all your support to help make this last-minute effort a successful one! I can’t tell you how impressed I’ve been with the experience I received from you and the team at ShadowBreeze supporting you. The quick and helpful response, ease to place a larger/complicated order, personalized communication, photos of the process, and finally, all the tracking details! It's truly been outstanding, and I'll certainly be doing business with you all again in the future!
Rachael Lilagan – Marketing Coordinator
I wanted to let you know that we received your gift box and WOW! We are amazed and wanted to say thank you so much for sending this over to us.
We really appreciate doing business with you and your expertise and attention to detail has really helped us have a smooth year for our holiday gifting. You and your team are excellent and we couldn’t be more thankful for all the hard work that is put into making these gifts a success 😊
Ovetta Sampson – Director UX Core Machine Learning
The gift boxes were a HIT! Everyone loved all the items and especially liked the monogram pieces.
Kamaria Antoine – HR Business Partner
Wow! Truly impressed and SO grateful! Thank you, they look amazing! Really appreciate you getting this done so quickly! I will most certainly be recommending your company.
ChristyJacobs – Administrative Assistant
YOU ARE AWESOME!! Thank you so much. These look fantastic. Can’t wait till they arrive in their hands. We appreciate you.
Marni Murphy - Executive Assistant
We are getting great feedback – They love the box and appreciate how thoughtful it is to remember their birthdays!! Thanks again – This has been great!
Christopher Koski – Compensation
Matt, this is AMAZING. Thank you so much for turning this so quickly! I'm so impressed! Great work!!
Nicole Moore – Senior Onboarding Specialist
This is great! I love how the products turned out! Thanks for sharing and for putting this together quickly. I know our new Partners will love the welcome box!
Keisha Bolin – Human Resources Business Partner
Gifts are arriving!! I saw a post on LinkedIn yesterday and a leader sent me a message from one of their employees thanking them for the gift. Employees are loving it. Thank you very much for all of your help.
Brayden McCleskey – Customer Marketing Manager
It turned out great! Really pleased with the work, so thanks for everything you and your team did.
Kimberly Roberts – Marketing Project Manager
Thanks so very much for helping me to make this happen so easily! … We are so very excited about this as it will be a key ingredient to our annual company soiree!
Janet Van Klompenburg – Office Manager
Thank you so much! We’ve been getting lots of positive feedback from recipients. HOME RUN!! Thanks again!
Hannah Gillum – Good Life Consultant, HR
I can’t stress how pleased I am with the service you have provided. Is there anywhere that I could leave a review of your company?
I am excited for our next opportunity to collaborate with you. I am certain we will utilize your services again in the future!
Arianna Loggia – Manager of Customer Success
Awesome, thank you so much! I appreciate how seamless you made the process and how helpful you've been. If there's anywhere I can leave a review that would be helpful, please pass me the link! Thank you again.
Paige Moricz – Payroll Benefits Coordinator
The gifts were received with rave reviews from our employees and the Executive Committee was especially impressed with the presentation! We hope to use Shadow Breeze again soon 😊 Thank you again for your work to send these out!
Gifting Case Studies
Nationwide Holiday Client Gifting
8,100 custom gifts assembled and delivered nationwide in two weeks
Challenge
- Executing a nationwide holiday gifting campaign at scale during peak shipping season
- Managing 8,100 individual shipments with three distinct gift tiers tied to client level
- Sourcing products, packaging, and components on an accelerated timeline
- Ensuring consistent presentation and accuracy across thousands of gift boxes
- Handling inevitable delivery exceptions, address issues, and returned packages without disrupting the client experience
Solution
- Designed and sourced three curated gift tiers, each aligned with EP Wealth’s brand and client relationships
- Coordinated rapid inbound logistics to meet a two-week assembly and fulfillment timeline
- Implemented structured assembly and quality control workflows to ensure every gift was accurate and presentation-ready
- Managed nationwide shipping and monitored deliveries throughout the holiday rush
- Conducted post-shipping follow-up, resolving undeliverable and returned gifts quickly so no client was missed
Result
- 8,100+ holiday gifts successfully delivered across the U.S.
- Three-tier gifting program executed with consistency and precision
- Tight holiday timeline met without placing operational burden on EP Wealth’s team
- Delivery issues addressed proactively, ensuring a seamless client experience
- A polished, high-impact gifting campaign that reinforced client relationships at scale
On-Demand Gifting Program
Designed once. Ordered on demand across 220+ locations
On-Demand Portal
1
Custom Gifts
11
Locations
220+
Challenge
- Creating a scalable gifting program to support two distinct use cases:
Syndication gifts for new offices and physician onboarding gifts - Ensuring brand consistency while allowing 220+ locations to order independently
- Offering gift variety without creating operational complexity
- Eliminating manual coordination for recurring gifting needs
Solution
- Collaborated with Surgery Partners to design 11 custom gift options across multiple categories, including travel, wine, relaxation, cocktail, charcuterie, and more
- Launched a free, branded corporate gifting portal where locations can order approved gifts on demand
- Enabled location-level branding within pre-approved design guardrails
- Implemented on-demand branding and fulfillment, removing the need for bulk inventory or manual reorders
Result
- A fully self-serve gifting program used multiple times each month
- Consistent, on-brand gifting across 220+ locations nationwide
- Reduced internal workload while increasing flexibility for local teams
- A scalable system that supports ongoing growth without added complexity
Global Client Holiday Gifting
500 client-selected holiday gifts campaign shipping to the US and international locations
Let Them Choose Portal
1
Custom Gift Choices
4
Recipients
500
Challenge
- Delivering a holiday gifting program to 500 clients across multiple countries
- Offering clients the ability to choose their own gift without increasing administrative work
- Managing international shipping, customs documentation, and compliance
- Ensuring a consistent, high-quality gifting experience regardless of destination
Solution
- Built a custom holiday gifting landing page where clients selected from curated gift sets
- Enabled recipients to enter their own shipping information, reducing data collection and errors
- Managed all international logistics, including customs documentation and country-specific requirements
- Handled order processing, gift assembly, and direct-to-recipient global fulfillment
Result
- Hundreds of gifts successfully delivered to clients worldwide, with refunds issued for unclaimed gifts.
- Clients enjoyed choice while Affordable Wire Management avoided spreadsheets and manual coordination
- International shipping complexity handled end to end by Shadow Breeze
- A polished, global gifting experience that reinforced client relationships
